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3rd Floor, Mwanga Tower,
Dar es Salaam, Tanzania

0800750380

[email protected]

EVE AI PRIVACY POLICY

Effective Date: 12 Feb 2026
Last Updated: 12 Feb 2026

Welcome to Eve AI (“Eve”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, store, protect, and process data when you use our AI platform, services, APIs, and applications available via https://eveai.ai and related systems.

Eve AI is an intelligent AI agent platform designed to assist individuals, organizations, and enterprises in automating workflows, generating insights, and improving decision-making through artificial intelligence.

By using Eve AI, you agree to the practices described in this Privacy Policy.


1. INFORMATION WE COLLECT

We collect information to provide, improve, and secure Eve AI services.

1.1 Information You Provide Directly

We may collect:

  • Name, email address, phone number
  • Organization/company details
  • Account login credentials
  • Billing and subscription information
  • Communications with Eve AI (messages, prompts, uploads)
  • Feedback, surveys, and support requests

1.2 AI Interaction Data

Because Eve is an AI agent, we collect and process:

  • Prompts and instructions provided to Eve
  • Uploaded documents, text, images, or datasets
  • Conversations and AI responses
  • Workflow automation inputs
  • Configuration data used to train or customize AI behavior

This data enables Eve to perform tasks and generate outputs.

1.3 Automatically Collected Data

When you use Eve, we may automatically collect:

  • Device information (browser, OS, IP address)
  • Usage data and interaction logs
  • Session and performance metrics
  • Cookies and tracking technologies
  • Location (approximate, based on IP)

1.4 Enterprise & API Data

For organizations using Eve AI:

  • API usage data
  • System logs
  • Integration data from connected systems
  • Workspace activity logs
  • User role and permission data

2. HOW WE USE YOUR INFORMATION

We use collected data to:

2.1 Provide AI Services

  • Deliver AI responses and automation
  • Process prompts and generate outputs
  • Personalize AI agent behavior
  • Maintain system functionality

2.2 Improve Eve AI

  • Enhance AI accuracy and performance
  • Develop new features
  • Analyze usage trends
  • Improve user experience

2.3 Security & Protection

  • Prevent fraud and misuse
  • Monitor system integrity
  • Detect unauthorized access
  • Ensure compliance with policies

2.4 Communication

  • Send system updates and alerts
  • Provide support responses
  • Share product updates (optional)

2.5 Legal & Compliance

  • Meet regulatory requirements
  • Enforce terms of use
  • Respond to lawful requests

3. AI DATA PROCESSING & RESPONSIBLE USE

Eve AI processes data to generate responses and automate workflows.

We commit to:

  • Processing data only for intended purposes
  • Not selling user data
  • Maintaining strict confidentiality
  • Using anonymized/aggregated data for improvements (where applicable)
  • Allowing enterprise clients control over their data

Users must not upload:

  • Illegal content
  • Harmful or abusive material
  • Sensitive personal data without authorization
  • Confidential third-party data without consent

4. DATA SHARING & DISCLOSURE

We do not sell personal data.

We may share data only when necessary:

4.1 Service Providers

With trusted partners who help operate Eve AI:

  • Cloud hosting providers
  • Security providers
  • Analytics tools
  • Payment processors

All providers must maintain strict confidentiality and security.

4.2 Enterprise Workspaces

If you use Eve through an organization:

  • Your organization may access workspace data
  • Admins may manage or monitor usage

4.3 Legal Requirements

We may disclose data if required by law:

  • Court orders
  • Regulatory authorities
  • Security investigations

5. DATA STORAGE & SECURITY

We implement strong security measures:

  • End-to-end encryption (where applicable)
  • Secure cloud infrastructure
  • Access control and authentication
  • Activity logging and monitoring
  • Regular security audits

Data is stored on secure servers and protected against unauthorized access, loss, or misuse.


6. DATA RETENTION

We retain data only as long as necessary to:

  • Provide services
  • Maintain system integrity
  • Meet legal obligations
  • Resolve disputes

Organizations using Eve AI may request custom data retention policies.


7. USER RIGHTS

Depending on your location and applicable laws, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Export your data
  • Withdraw consent

Requests can be sent to:
[email protected]


8. COOKIES & TRACKING

We use cookies and similar technologies to:

  • Maintain sessions
  • Improve performance
  • Analyze usage
  • Enhance security

You can control cookies via browser settings.


9. THIRD-PARTY INTEGRATIONS

Eve AI may integrate with third-party systems (CRMs, APIs, tools).
Data shared with integrations is governed by:

  • This Privacy Policy
  • The third party’s privacy policy
  • Client configuration settings

We are not responsible for third-party data practices outside our platform.


10. CHILDREN’S PRIVACY

Eve AI is not intended for individuals under 18.
We do not knowingly collect data from minors.


11. INTERNATIONAL DATA TRANSFERS

If you use Eve globally, data may be processed in different regions where our infrastructure or partners operate.

We ensure appropriate safeguards for international data transfers.


12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.

Continued use of Eve AI indicates acceptance of updates.


13. CONTACT US

For privacy or data inquiries:

Eve AI
Website: https://eveai.ai
Email: [email protected]
Support: [email protected]