Eve AI delivers real-time support across WhatsApp, Messenger, Email, and Web Chat—automating routine inquiries for faster resolutions and happier customers, 24/7.
Customers expect instant responses. Eve AI ensures your business is always available, handling repetitive inquiries, resolving issues, and improving response times without human intervention.
- Provides real-time assistance anytime, day or night.
- Reduces customer wait times with AI-driven automation.
- Escalates complex issues to human agents when necessary.
- Reduces the need for large customer service teams.
Eve AI notifies customers about due payments, sends automated reminders, and confirms transactions—reducing missed payments and improving collection rates.
- Sends automated payment alerts before due dates.
- Provides quick access to payment portals via SMS or chat.
- Helps customers stay updated and avoid penalties.
- Detects unusual payment activity and alerts users.
Eve AI integrates seamlessly with WhatsApp, Messenger, Email, and Web Chat, providing a unified and consistent customer experience across all platforms.
- Handles inquiries across multiple channels seamlessly.
- Instantly answers common customer questions.
- Directs complex issues to the right department.
- Ensures quick and efficient issue handling.
Eve AI collects real-time feedback through automated surveys, helping businesses track customer satisfaction and improve services based on insights.
- Engages users with quick post-service surveys.
- Analyzes responses to improve customer experience.
- Tailors questions to gather specific business insights.
- Identifies trends in customer feedback.
Eve AI automates up to 80% of routine customer inquiries, providing instant responses across WhatsApp, Messenger, Email, and Web Chat. This reduces wait times, improves satisfaction, and frees up human agents for more complex tasks.
Yes! Eve AI is adaptable to various industries, including banking, utilities, e-commerce, and healthcare. It can manage billing inquiries, service updates, appointment scheduling, and more.
If an inquiry requires human intervention, Eve AI intelligently escalates the issue to the appropriate support team, ensuring customers always receive the right assistance.
Eve AI automates feedback collection through surveys and chat interactions, analyzing responses to provide actionable insights that help businesses improve their customer experience.